Security

Acumen customs a sophisticated data security policy and adopts measures to ensure that client’s confidentiality remains uncompromised while transmitting data to foreign sites. At Acumen, we deal directly with these issues and implement innovative internal safeguards into our outsourcing process by executing the following guidelines-

Monitoring

• Regular reviews of firewall logs

• Periodic network and host vulnerability tests

• Regular internal audits

• Stringent security audits on dedicated networks by client audit team

• Information security management and control audits as per Industry standards

Data Security

• Confidential communication carried on only via FTP Server

• Use of Enterprise Content Management (ECM) tool to ensure secure and efficient delivery of reports

• Password protected files

• Thin Client/Server based network system

• Latest Unified Threat Management (UTM) device

• 24 X 7 surveillance camera monitoring

• Prohibition of electronic gadgets within premises

Physical Security

• Photo ID cards and access cards with easy-to-identify bands issued to all employees

• Separate ID cards provided to visitors and are restricted entry beyond specific access points.

• Restricted access granted to each employee based on their functionality.

• Fire protected workplace with fire extinguishers available at comfortable distances.

• Entire office premise has been designated as a non-smoking zone.

• By default, all ports (USB, Serial, Parallel) are disabled on PCs. Enabling of the required ports is done only on specific requests by the client.

• Security checks to ensure restricted movement of CDs, Pen-drives and other movable media in the premises.