Our Support

Acumen is a step beyond "Legal Process Outsourcing". Our off-shore outsourcing work includes Intellectual Property Services, high-end Patent Research, Analysis and Drafting services. Our 24 X 7 approach enables our clients to connect with us as and when required.

Acumen is a process oriented organization and every activity/assignment/project is driven by a process. Our process centric approach has helped us focus more on our endeavor to enhance customer satisfaction

Our dedicated staff includes-

• Executive Team: Comprises of at least one senior manager from Acumen and one senior manager from the client.

• Relationship Manager: A Relationship Manager who acts as chief interface between Acumen and the client.

• Delivery Layer: Compromise of function/activity specific supervisors and associates.

• Communication with Production Staff: Staff to carry out tele-cons which are followed by e-mails from either end or just involved in sending emails.