Acumen fosters and inculcates team orientation and functions as one unit to render efficient, effective and economical service to the clients. Acumen has the willingness, the capability, and the heritage to commit to a long-term relationship by ensuring quality service.

Acumen has a stringent strategy in place to ensure confidentiality of data. Confidential data cannot be tiptoed from the office due to the strong physical and foolproof electronic security measures. Over and above that, all our employees are signatories to a confidentiality agreement at the commencement of any project in tune with client specifications. The project information and work is not shared or passed on to other colleagues
Acumen has quality assurance experts with six sigma black belt certification experienceand they use Total Quality Management measures at every stage of the project to give an error free output.

Acumen’s training program is heavily tilted towards cultural training. It pays special emphasis to all such nuances.
Furthermore, growing ties between India and the West have played no mean role towards higher receptivity and adaptation to Western culture.

Acumen can be considered to be a strategic extension of your organization's capacity and we work the way you specify. Acumen's flexibility focus and the service-delivery mode fortify you to retain control over your outsourced processes.

Acumen's globally compliant human resource policy puts in place systems and methods that ensure quality in its recruitment of personnel and excellent pay packages to cut the attrition rate.

• Acumen provides challenging work assignments and an environment of continuous learning which helps our people to grow individually by synchronizing with the company's performance, plans and strategies to reach their maximum potential.

• India is one of the most favored destinations for legal outsourcing due to greater number of English speaking natives, large pool of attorneys and commensurability of its legal system to that of the US model. The quality of work produced by Indians is on par with international standards.

• Acumen has demonstrable business acuity in being able to understand its clients’ business and requirements in a better manner. We derive our confidence through our Service Management Group as well as the Domain Aptitude Group, which together possess many years of unrivalled experience in each of our key focus areas.

Acumen provides clients with benefits, which go well beyond the initial cost arbitrage. We commit to quantifiable year-on-year benefits to our clients through Service Level Agreements.

Acumen is based in Hyderabad, which is most preferred destination due to tremendous advancement in infrastructure and technology. Many big MNCs like Microsoft, Dell, CA, DELOITTE etc have their branch offices in Hyderabad. Our office is equipped with world class facilities in terms of security, power and connectivity.

Acumen has a comprehensive business continuity plan in place, both within the country (India) as well as outside the country (USA).

• Acumen has a team schooled in all subjects relevant to knowledge transfer. A structured approach is in place to ensure that knowledge is captured exactly and accurately to the last level of detail and in a manner suitable for effective dissemination. This is reinforced by our domain competency, attention to documentation and development of training content in collaboration with the clients. We follow ToT (training of trainer) approach, where our personnel visit you, understand the processes and then impart training to off-shore personnel. Furthermore, our domain experts utilize their acute industry experience to enrich the training process.

Charges are case-specific and need-specific of each client and we have evolved multi-layered billing options which are by far most economical.