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You are here : HomeAdvantage Acumen - Infrastructure and Technology
INFRASTRUCTURE AND TECHNOLOGY

Acumen’s LPO is headquartered at Hyderabad. Highlights of our infrastructure include impermeable security to ensure business continuity for our customers. Acumen has an excellent, top-notch LPO facility, which caters to the needs of our esteemed clientele.

Highlights of Acumen’s state-of-the-art facility are:

  • A well developed, spacious, work-friendly set up to ensure smooth functioning.
  • Ergonomically designed, fully secured and spaced premises.
  • Multiple training rooms.
  • Armstrong ceiling and sound absorbent workstations.
  • 1.5 MV captive power generation capacity onsite. Redundant power supply for critical devices. 30-minute UPS back-up for all computing and communications environment. Twin power sources in data centers.
  • Acumen uses traditional locks, biometric access controls and surveillance systems for physical protection and network is protected through firewalls, strong data encryption, anti-virus, and password protection. 
  • Modern breakout areas to provide our employees with a rejuvenating work environment
  • A dedicated Hardware and Infrastructure Group (HIG) manages the technology infrastructure requirements for Acumen and its clients. For complex requirements, we provide a full-time resource initially, to ensure client satisfaction
  • The Solution Technology Group (STG) is responsible for internal operation's information system backbone, engagement-specific application development, 3rd party product alliances, consulting, information security and knowledge management.

Technology Highlights 

Primary Internet Connectivity to India

  • 1 MBPS Leased Line Internet Connectivity.
  • 512 KBPS Broadband Internet Connectivity.

Secondary Internet Connectivity

  • Server routed to a failover internet link.

Advanced Data Protection

  • Secured, robust, encrypted data transfer between the client and our center.
  • Firewall and intrusion detection technology.
  • Firewall to block all ports for HTTP, FTP, TCP/IP, UDP and even ICMP.

Enterprise Access System for Employee Login

  • Network and Windows Login, PC 'locking'.
  • Single sign on to enterprise and desktop applications.
  • Employees sign confidentiality and Non Disclosure Agreements.

Work Station Security

  • Wide security management with administrative auditing, reporting, and monitoring facilities will secure data at every stage
  • Without hardware resources are available on the network
  • Workstations are secured individually by Anti-Virus Protection and Back-Up Drive Manager
  • UPS and Generator Backup
  • Redundancy

Acumen’s technology is secured against

Cyber crime / hacking, Data control and IP, Disaster Recovery, Piracy, Viruses and Security holes.

Thin Clients

AAcumen Legal Services uses the world renowned WYSE Thin Client Technology to provide advanced data security for its clients’ data. This also enables Acumen to reduce cost in maintenance and hence low support time thus creating a highly productive environment for timely delivery of our clients’ work.  Click here to know more.

 

          Attribute

 

              Thin Client           

 

                  PCs

Application  software management

 

Centrally administered

 

Must be maintained on each desktop

Useful life

 

Over 5 years

 

Less than 3 years

Obsolescence factor / Upgrade management

 

Low: No hardware upgrade
required to run any new application

 

High: next-generation applications often require upgrade

Software-hardware interdependencies

 

Virtually none

 

High: hardware must be capable of running application.

Security: Susceptibility to data theft

 

None. Data cannot be removed
(if specified by IT manager)

 

Data removable via floppy disk, zip drive, CDROM burner, Theft,  etc.

Security: Virus susceptibility

 

None. No point of entry for virus.

 

Virus can enter via floppy disk, email, Internet.

Reliability

 

No moving parts to fail.

 

Disk drives, CDROM, fans, etc. will eventually fail.

Network bandwidth utilization / load predictability

 

Low – 1/10th normal ‘Fat Client’ utilization. Highly predictable.

 

Highly variable / difficult to predict. 10 times more bandwidth required than for Thin Client.

Effective computing power available to each user

 

Dependent on number of 
concurrent users,power and
number of servers, etc.

 

100% of PC resources available to user, though typically only 10% is used.

Target users

 

Task-based workers, point of service, knowledge workers,
public terminals, factory floor

 

Power users, information creators, traveling users, technical and graphical workers

Purchase price

 

Generally under $800

 

Corporate PCs generally over $1500

Relative total cost of ownership (TCO)

 

Less than 63%

 

100%